01 / THE NEEDVeteran and esthetician Carla Ross wanted her experience to reach beyond a local practice. She needed a clear identity and a way to offer her work across locations.
02 / UNDERSTANDING THE MISSIONWe explored what made her perspective distinctive, including the connection between her military map-reading background and her approach to skincare.
03 / THE WORK ALONGSIDE ITTogether, we developed Map Your Glow™, its website, content direction, and a strategy for virtual offerings.
The published account describes business coaching and support as her ideas continued to develop.
Condensed from the organization’s published story. Historical milestones and plans are not presented as a current status report.